Privacy Policy
WIZZER INC. PERSONAL DATA AND PRIVACY POLICY
1. WHO ARE WE?
WIZZER INC. is a corporation organized under the laws of the State of Delaware, U.S.A.,
domiciled at 74 E Glenwood Ave Unit 5423, Smyrna, Delaware, U.S.A. (hereinafter the
"Company" or "Wizzer") is a technology company that provides information services for parents,
through which it offers its customers information on social and emotional skills aimed at
developing the emotional intelligence of children and adolescents, with the mission of providing
parents with tools for emotional development in the upbringing of their children.
In this policy we will refer to ourselves as "Wizzer"
"We"
,
,
"Us" or the "Company"
. We are
responsible (who determines what is done with your Personal Data, in accordance with Law
1581 of 2012 -
"GDPL") for the treatment and use in general of your Personal Data through our
website, application and digital platform and through our customer service channels for any of
the above services.
Below is our information for your knowledge:
Company Name: Wizzer Inc
TAX ID: 32-0743478
Address: 74 E Glenwood Ave Unit 5423
E-mail: info@wizzerapp.com
Website: www.wizzerapp.com
2. PERSONAL DATA POLICY
For Wizzer, your privacy is paramount. This document will explain Wizzer's approach when
processing personal information (any information linked or that can be associated to one or
more specific or determinable natural persons) of the people with whom we interact through any
of our channels provided by Wizzer, the type of data we will process and the conditions under
which the personal data you have provided us will be kept. Wizzer is always committed to the
current regulations regarding the protection of personal data, guaranteeing the exercise of your
Habeas Data rights.
The Policy aims to protect the constitutional right of Habeas Data that all individuals must know,
update, and rectify the personal information that has been collected and stored in the various
databases of Wizzer. Personal data will only be collected and processed when it has been
previously authorized by the data subject, and its processing is guaranteed under the
parameters noted above. It also details the general corporate guidelines that are considered in
order to protect the data subject, the purposes of information processing, the area responsible
for handling complaints and claims, and the procedures that must be exhausted to know,
update, rectify and delete information and the respective channels for them to exercise them.The purpose of this document is to establish the criteria for the collection, storage, use, transfer,
circulation, and deletion of personal data processed by Wizzer. In this sense, Wizzer has
provided this policy for the processing of personal data (the "Policy") in order to clearly regulate
and disclose the relevant aspects in relation to the personal data of the community, including,
but not limited to employees, suppliers, third parties and users of its platform, who have granted
authorization for the handling of their data to Wizzer.
3. PRINCIPLES OF THE PROCESSING OF PERSONAL DATA.
During the time we process your personal data, we will guarantee the application of the general
principles established in the GDPL:
a) Legality Principle: The processing of personal data must obey a legitimate purpose, for
which we will faithfully comply with the provisions of the GDPL and other applicable provisions.
b) Principle of Purpose: We will always treat your personal data according to a legitimate
purpose which will be previously informed to the data subject of the personal data.
c) Principle of Freedom: We will only process your personal data when we have the prior,
express, and informed consent of the data subject or there is an exception in accordance with
the GDPL. As a data subject, you can always refuse the processing of your sensitive data.
d) Principle of Truthfulness or Quality: The personal data we will process must be truthful,
complete, accurate, updated, verifiable and understandable.
e) Principle of Transparency: We guarantee that at any time and without restrictions, the data
subject or his legal representative may access information about their personal data and how
they are treated.
f) Principle of Access and Restricted Circulation: The processing of your personal data will
be carried out only by the persons to whom you have authorized and/or to whom the information
must be shared in accordance with the GDPL.
g) Security Principle: The information subject to treatment by us will be handled with the
technical, human, and administrative measures necessary to provide security to the records,
avoiding its adulteration, loss, consultation, use, or unauthorized or fraudulent access.
h) Principle of Confidentiality: We are committed that the persons involved in the processing
of your personal data that are not public will be obliged to ensure the confidentiality of the
information, even after the end of their relationship with any of the tasks that comprise the
treatment, and may only make provision or communication of personal data when it
corresponds to the development of authorized activities.
i) Principle of Accountability: That which is based on the approach of recognition and
commitment of the organizations in order to increase the standards of protection to ensure and
guarantee people an adequate treatment of their personal data. This principle entails anobligation for us to be accountable for our activities in terms of personal data protection, to
accept responsibility for them, and to disclose the results in a transparent manner.
4. PURPOSES.
Personal data is processed by the Company for the following purposes:
4.1. General purposes:
a) To use the data provided in communication campaigns, disclosure and promotion or offer of
products, activities and/or services through the following channels: email, WhatsApp, SMS, calls
or any official communication channel of the Company.
b) Send promotional messages, marketing, advertising, and other information based on your
preferences and social media advertising through social media platforms. This includes the
possibility of sending messages through instant messaging applications and, eventually, your
inclusion in groups that carry out this type of communications, from which the user may
withdraw at any time.
c) Sending communications regarding the Company's services and, in general, the provision of
our services through any channel including, but not limited to, social networks, text messages,
push notifications, email, phone call, etc.
d) To carry out management and collection activities of your obligations as a user of our
services. This includes pre-judicial and judicial collection management, in charge of us or third
parties through the following channels: WhatsApp, phone call, WhatsApp call, email, text
message or any official communication channel of the Company.
e) Keep historical records of and maintain contact with the data subjects, regarding the services
provided.
f) Perform the existing contractual relationship with its employees, suppliers, third parties and
users of its platform, including the payment of contractual obligations.
g) To develop new programs, software, systems and technological tools.
h) Register the information of its employees, suppliers, third parties and users of its platform and
the database registry of each one.
i) Support in external/internal audit processes.
j) Collect, hold, manage, and use the information to perform control and prevention of fraud,
control and prevention of money laundering and financing of terrorism, transparency and
business ethics programs, and other corporate responsibility controls.k) To carry out the necessary activities to manage requests, complaints, and claims from users
or third parties; and direct them to the areas responsible for issuing the corresponding
responses.
l) Transmit the information collected to third parties with whom the Company contracts the
storage and management of personal data, under the standards of security and confidentiality to
which the Company is obliged as contained in the relevant laws and internal policies.
m) Transfer personal data to third parties located in any country that provides a level of
protection of personal data equal to or greater than that of Colombia.
4.2. Employment purposes:
a) To perform and manage the labor relationship; collect, record, and update my personal data
in order to inform, communicate, organize, control, attend, and accredit the activities related to
your status as an employee.
b) Manage the data to carry out the payment processes; use if it is necessary, the personal data
in order to establish access controls to the logical or physical infrastructure.
c) To perform tasks before the corresponding authorities with respect to the social security
system.
d) To attend medical, sanitary, or general emergencies.
e) To carry out selection, evaluation, and employment process.
f) Share personal data with banking entities, companies that offer benefits to our active workers,
among others.
4.3. Purposes for users and customers:
a) Management and provision of information services provided by the Company.
b) Classification, security, and access to the Company's platform.
c) Processing of personal data in accordance with the instructions and use made by the
Company's customers of its services, i.e., use and access to the cloud computing platform.
d) Sharing data for free or for a fee to third parties, for the purpose of marketing analysis,
product preferences or scoring of users of the Company's platform.
5. WHAT DATA DO WE COLLECT AND HOW DO WE USE IT?
5.1. How do we collect personal data?The Company collects information directly from you, from your use of our partners’ applications
and platforms, as well as from any third parties you have authorized to share information with
us.
a) Direct
Information you provide to us directly, such as requesting information services by accessing and
using the Company's platform, or in the administration of our cloud computing services.
b) Indirect
Where permitted by law, the Company may collect information about you from third parties such
as partners, credit bureaus, government entities, or others, in accordance with the rules
applicable to the transfer and transmission of personal data.
c) Activities
We may collect your data if you agree to participate in surveys, sweepstakes, or promotional
activities.
d) Website and/or Platform
When you visit our websites or our platform, we may collect personal information from you
automatically through cookies or similar third-party technologies.
5.2. Automated Decisions
Automated decision making occurs when an electronic system processes information or
personal data to decide without human intervention. Part of our procedures, especially
anti-fraud measures and identity verification, rely on automated decision-making mechanisms.
5.3. Retention of Information
The Company will retain and use personal information for the period necessary to:
1. 2. 3. 4. Comply with the purposes described in this Policy;
Comply with applicable legal and regulatory obligations;
Comply with evidentiary purposes in legal, administrative or litigation proceedings;
Execute and fulfill contracts entered with each of the stakeholders (employees,
suppliers, business partners, among others).
5.4. Type of Information Collected
a) Information About Users: personal identifiable information (name, gender, age, email, etc.).
b) User Content and Social Media Information: personal data in content such as posts, file
uploads, and communications.c) Cookies: The Company uses its own or third-party cookies to ensure the proper functioning
of the site.
6. RIGHTS OF THE DATA SUBJECTS OF PERSONAL INFORMATION AND
APPLICABLE PROCEDURE
The data subjects of personal data shall have the right to:
a) Access free of charge to the data provided that have been subject to processing.
b) Consultation. You may consult your personal data in our databases.
c) Rectification and Updating. The Company undertakes to rectify and update your incomplete
or inaccurate personal information.
d) Suppression. You have the right at any time to request the deletion of your personal data if it
is not prevented by a legal or contractual provision.
e) Revocation. You may revoke your consent to the processing of your personal data at any
time, if it is not prevented by a legal or contractual provision.
f) Request proof of the authorization granted.
g) File complaints before the Superintendence of Industry and Commerce (SIC) for
violations of the provisions of the regulations in force.
h) Refrain from answering questions about sensitive data.
i) Be informed by the Company, upon request, regarding the use it has given to their personal
data.
7. PROCEDURE FOR THE EXERCISE OF DATA SUBJECT'S RIGHTS
Requests will be processed within 15 working days from the day following the date of receipt.
This may be extended under certain circumstances, in which case the Company will notify the
user.
8. DUTIES AND RESPONSIBILITIES OF THE COMPANY
The Company as responsible or in charge of the processing of personal data complies with the
duties and obligations set forth in articles 17 and 18 of the GDPL:
a) Guarantee the data subjects, at all times, the full and effective exercise of the right of Habeas
Data.
b) Request and keep, under the conditions provided for in this law, a copy of the respective
authorization granted by the data subject.c) Duly inform the data subject about the purpose of the collection and the rights he/she is
entitled to.
d) Keep the information under the security conditions necessary to prevent its adulteration, loss,
consultation, or unauthorized access.
e) Ensure that the information is truthful, complete, accurate, and updated.
f) Rectify the information when it is incorrect.
g) Process queries and claims.
h) Inform the data protection authority (SIC), when there are violations to security codes.
9. CHANGES IN THE POLICY
In the event of changes to this policy, these will be published at info@wizzerapp.com to keep
you informed and updated on the conditions of use of your data.
10. PROCESSING OF SENSITIVE DATA
We will only process sensitive personal data for what is strictly necessary, requesting prior and
explicit consent.
11. PROCESSING OF DATA OF CHILDREN AND ADOLESCENTS
The Company will only process the personal data of minors when:
(i) they are of a public nature,
(ii) they come from information provided by employees or contractors,
(iii) or when their processing is duly authorized by the parents or legal representatives.
12. TRANSFER OF PERSONAL DATA TO THIRD PARTIES
We will not give your personal data to other entities without first obtaining your prior consent,
except:
● When necessary for subscription management via Apple’s App Store.
● When required by law.
● When sharing with third-party suppliers under strict confidentiality.
13. TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES
Personal data may be sent to countries that do not have an adequate level of protection of
personal data only under prior, express, and informed authorization of the data subject, or when
permitted by law.
14. SECURITY AND CONFIDENTIALITY
To comply with the principle of security, we implement internal security mechanisms to prevent
adulteration, loss, or unauthorized access. This includes:
● Secure encryption mechanisms where possible.
● Measures against fraud, especially for subscription management.
● Strict access controls.
15. SUBSCRIPTION-RELATED UPDATES
a) Subscription Model: Wizzer uses a subscription-based model for premium features.
b) Apple Payment Handling: All subscription transactions (billing, refunds, auto-renewal) are
exclusively handled via Apple. The Company does not store payment details.
c) Refund Requests: Must be addressed to Apple Support under Apple’s App Store policies.
d) Subscription Status: Wizzer stores metadata (active, canceled, trial) to manage user
access but does not retain any sensitive financial data.
e) Managing Subscriptions: Deleting the app does not cancel your subscription; you must
cancel through your Apple ID settings.
f) Pricing Experiments: Some users may see different subscription pricing. The final price is
determined by what you see on Apple’s in-app purchase screen.
16. CONTACT INFORMATION
Company Name: Wizzer Inc
TAX ID: 32-0743478
Address: 74 E Glenwood Ave Unit 5423
E-mail: info@wizzerapp.com
Website: www.wizzerapp.com
17. EFFECTIVE DATE
This Policy is effective as of 8/15/2024.
ANNEX 1
Definitions:
● Authorization: Prior, express, and informed consent.
● Claim: The exercise of the right to correct, update, or delete personal data.
● Consent: The data subject’s free, unequivocal will.
● Controller: Natural or legal person, public or private, who decides on the database.
● Database: The organized set of personal data that is subject to processing.
● Data of Minors: The provision of personal data of minors must be made with the
authorization of parents or legal representatives.● Processor: Natural or legal person who performs data processing on behalf of the
controller.
● Data subject: Natural person whose personal data is subject to processing.
● Sensitive data: Data that affect the privacy of the data subject or whose improper use
may generate discrimination.
● Transfer: When the controller sends personal data to a recipient inside or outside the
country.
● Transmission: The physical or automated operation that allows capturing, recording,
reproducing personal data.
● Users: Users of Wizzer’s platform.
ANNEX 2
Authorizations:
As the data subject, you authorize Wizzer Inc. to collect, store, process, and transmit your
personal data under the terms described in this Policy, including subscription-related data used
for Apple’s App Store compliance.
Effective Date: 8/15/2024 (or [Insert Date])
By using Wizzer, you acknowledge and agree to this Privacy Policy which includes all original
content plus the subscription-related updates for Apple compliance.